This privacy policy describes how SWAYBIZZ LLC dba Easy Keeping Books collects, uses, and protects your personal information when you use the Easy Keeping Books website and services, because your privacy is important to us.
1. Information Easy Keeping Books Collects
We collect information that you provide directly to us, such as when you become a client or contact us for support. This may include your name, email address, mailing address, and phone number. In addition, we may enter your business payment information that is used for QuickBooks or other accounting software purposes. If possible, Easy Keeping Books prefers that you enter this information yourself.
2. How Easy Keeping Books Uses Your Information
Easy Keeping Books uses the information we collect to:
- Contact you as requested.
- Send you information on work product, appointment confirmations, and updates.
- Respond to your comments and questions.
- Improve our website and services based on your feedback.
- Very periodically send you marketing communications (with your consent).
3. About SMS (texting)
Opting in to text messaging
After opting in to receive SMS notifications, you may receive messages including, but not limited to, appointment notifications, follow-ups, and reminders. You are welcome to text us any time.
Opting out of text messaging
You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, Easy Keeping Books will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from Easy Keeping Books.
Opting back in to text messaging
If you want to text again, send us a text at 503-798-3468, email us at sarah@easykeepingbooks.com asking for a text, or send us a request in the contact form online letting us know to text you, and Easy Keeping Books will start sending SMS messages to you again.
How to get Help with the messaging program
If you are experiencing issues with the messaging program, you can reply using text with the keyword HELP for more assistance, or you can get help by calling us at 503-798-3468, emailing us with the problem, or using the online contact form to ask for assistance.
Other Items Relating to SMS Communications
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Carriers are not liable for delayed or undelivered messages, as this can be for a variety of reasons, including but not limited to Wi-Fi coverage and phone problems.
If you have any other questions regarding privacy, please call us at 503-798-3468, email us at sarah@easykeepingbooks.com, or use the contact form on our website.
4. Information Sharing
Easy Keeping Books does not sell, trade, or rent your personal information to third parties or marketing agencies. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
5. Data Security
Easy Keeping Books implements appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.
7. Cookies
Easy Keeping Books uses cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.
8. Changes to This Policy
We may update this privacy policy from time to time. Easy Keeping Books will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please call Easy Keeping Books at 503-798-3468, email us at sarah@easykeepingbooks.com, or use the contact form on our website.